Warranty

X-HOOK provides official brand after-sales guarantees.

All products purchased from X-HOOK come with the brand’s official after-sales guarantee starting from the date of shipment. This includes coverage for material and workmanship defects under normal use.

The duration of after-sales guarantees varies by brand, typically ranging from 12 to 24 months. Products within the warranty period are eligible for free repair services. Specific details can be found on the product page or in the product manual.

Additionally, X-HOOK strives to secure more service guarantees for our friends. For example, an extended warranty of six months for core components, or repair services at cost price after the warranty period. Each case is different, but we assure that X-HOOK will provide more guarantees for every order.